How to order a test from us?
You can order any of our tests through this website using either your debit/credit card through Paypal or through your Paypal account.
If you do not see the answer to your question above please email us on [email protected]
What's included in my test?
Listed within your test results will be any items that have shown a positive match of 85% and over.
After performing thousands of tests, we have defined 85% to be the point at which you may experience discomfort from a catalyst. Because of this, we do not store any data that falls below the 85% threshold.
How do I take a hair sample?
1. Brush your hair upwards to reveal the root area at the back of your head.
2. Then holding a small amount of hair between your thumb and finger, cut the hair as close to the scalp as possible (without drawing blood.)
Please note: The safest way to take a hair sample is to ask someone else to assist you.
How much hair do I have to provide?
Please provide us with a small amount of hair. 3-4 individual hairs will allow us to successfully complete the test.
We do not require clumps of hair.
My hair is very short, can you still complete the tests?
Your hair sample does not have to come from your head. We can test hair from other parts of the body including leg, arm or chest.
My hair is dyed, will this affect the result?
This will not have any effect on the results of the test. The test is completed on the composition of the hair sample, so the colour will not effect this.
Should I have a blood or a hair sample allergy test?
I have not purchased from the internet before, how can I be certain you will complete and send out the tests?
We are a verified company with Paypal, we use them as they guarantee you against internet fraud. We include our address on the Paypal receipt, email address and phone number so you can contact us if you have any concerns.
Why are your prices so low?
Is there anything additional to pay?
You are responsible for all costs associated with the carriage of your hair sample to our UK processing unit.
Please ensure the correct postage amount has been paid as we are not liable for any extra charges.
Can you do a test on my child?
We cannot test children under the age of five years old.
What if I'm not satisfied?
We are commited to giving you the best service we can. If you are not satisfied with any of our services, please do not hesitate to get in contact with us as soon as possible and we will help resolve these. We provide a 100% money back guarantee, in the unlikely event you are not satisfied, making our testing service totally risk-free.*
We do ask that you refrain from opening a claim on Paypal as this will signigicantly delay the resolution process.
*Terms and conditions apply
What is Bio-resonance?
Bio-resonance therapy is a complimentary medicine using a device that captures and diagnoses electromagnetic signals coming from the body. Developed in the 1970’s by a team of medical doctors and bio-physicists, these devices are in regular use in over 26 different countries.
What machinery tests my sample?
We use MARS III Quantum Response Systems, produced by Bruce Copen Laboratories.
What accreditation does your equipment have?
Bruce Copen Laboratories follow a quality management system in accordance with EN ISO 13485: 2003 + AC: 2007 and are certified as a manufacturer of medical products. The MARS III is approved as a medical device class IIa in accordance with Directive 93/42/EEC.
Where are the tests completed?
Test are completed in our laboratory facilities which follow Good Laboratory Practice. These are a set of principles intended to ensure the quality and integrity of non-clinical laboratory studies such as ours.
How long have you been offering this service?
We have been a market leader in offering complimentary medical therapy since 2008 and have continued to invest in the latest equipment and training to ensure we provide our clients with the best possible service and value for money.
Where is the test recognised?
Currently our test is available in the following countries:
UK, Ireland, France, Germany, Italy, Netherlands, Spain, Poland, South Africa, Belgium, Sweden, Denmark, Brazil, Switzerland, Austria, Canada, New Zealand, Australia with more countries added every year. Our tests are available directly through our websites and as part of the regular complementary medical diagnosis for over 131 Doctors and practitioners Worldwide.
Can you complete the test on animals?
Unfortunately we cannot carry out our tests on animals.